You’ll be surprised by what’s not happening on your sales calls.
VoiceOps uncovers critical coaching opportunities in your calls. Optimized for high-volume sales teams.
VoiceOps finds you critical coaching opportunities
We bring managers right to the most critical issues across thousands of calls, so that they can spend most of their time on their highest-leverage activity — coaching.
Drill down into specific coaching opportunities
We bring you to the specific point in a call where there’s an issue, so that you can coach by way of example in your 1-1s and daily floor interactions. Annotate and share with your rep.
Track progress as you coach
Use our dashboard to make sure your team’s behaviors are trending upward. Keep tabs on whether anyone is slipping away from good sales behaviors.
How we do it
After transcribing your calls, we use a combination of machine-learning and QA to get human-level insight into every call, accurately and at scale.
VP of Customer Success
I was frankly amazed at how quickly the analysis came back, but I was even more amazed at how spot-on the initial set of analysis was.
Data-driven coaching can step-change your sales organization
Increase close rates and average deal size with smarter sales calls
Eliminate manager time spent looking for xyz
Redeploy your QA team to higher-leverage activities
Build trust with reps on coaching
VoiceOps customers get results in 3 months
High-volume sales teams love VoiceOps
It changes everything. With VoiceOps, the quantity and quality of our call data is higher, and that means more effective coaching and greater buy-in from our agents. With VoiceOps, the quantity and quality of our call data is higher, and that means more effective coaching and greater buy-in from our agents.
VP of Customer Success
I would absolutely recommend VoiceOps to any sales organization - even with my small team, it does the job of 3 managers. Now we have much more targeted coaching sessions and can look at the data at a glance, and immediately recognize if we have a deficiency in our solutions selling, or referrals.
Sr. Account Management
We spend so much time just listening to call after call, and it’s not efficient. I’m surprised that something like this hasn’t happened sooner. I would definitely recommend it.
Vice President of Admissions
Getting started is easy!
Connect with any call recording system, including custom and on-prem. We do all the work, not your IT team.
Large enterprises trust VoiceOps with their data. We’re GDPR and PCI compliant.
Dedicated account manager and 24/7 technical support.
Ready to dive in?
Get a free demo and personalized consultation on how VoiceOps can help you