Founding Account Executive

Comp: competitive base + very aggressive commission; meaningful equity 

Location: NYC, in-person (Union Square)

Company

Voiceops analyzes millions of sales calls and turns them into structured intelligence that agents and systems operate on. $12M raised, seed-stage company. Customers include industry leaders like Motorola, Kin Insurance, Capella University. Eight people today, twenty by year-end.

What we do

B2C companies run millions of sales calls a year. Each one is a dense, unstructured record of what customers think, what reps said, what closed, what didn't, and what the market is telling you. Turning that into structured data the business and AI agents can actually act on is a foundational problem, and it's still open.

Voiceops is building the layer that solves it. We turn calls into structured intelligence automatically, and that unlocks everything downstream: agents that act on conversations, automated workflows, and a live read on how the business actually runs. The ROI shows up across the whole GTM surface: higher LTV, lower CAC, sharper marketing, better conversion, and earlier churn detection.

We sell to tech-forward B2C companies in insurance, financial services, healthcare, and education. Average deal size is $140K. Note: our customers are B2C, but we sell B2B software to their executive teams.

The Role

• A unique opportunity to take over from founder-led sales and become our first senior AE.

• Continue to work closely with the founder/CEO to run the existing pipeline.

• The founder/CEO has already sourced and closed several large enterprise committed contracts. aka, these are real bookable contracts that represent the quality of the pain we solve.

• The simple sales process is already established, the ICP targets identified, and we've consistently been able to get to key executives at giant enterprises. Initially you'll execute the existing process, then evolve it as needed.

• This founding hire sets the tone for Voiceops GTM focus and you'll have the opportunity to build and define how this team executes and, most importantly, the type of people we hire. You'll have the opportunity to lead and build the team if you earn it.

Ideal candidates have technical backgrounds or can demonstrate the ability to learn technical concepts quickly (as in hours, not days/weeks).

This could be you if

• You're extremely smart

• You're a first-principles builder

• You want to focus your superpowers on a massive data problem that shapes trillions of dollars of consumer buying decisions every year

• You're customer-focused at the core

• You're competitive at the core

• You're empathetic at the core

• You're a problem solver at the core

• You're a team player at the core

• You don't fit in on your current team because your leadership is focused on quantity (make more deals) vs QUALITY. Voiceops is focused on QUALITY in every dimension of the business.

Commission Plan

Very aggressive. Our founder/CEO understands how hard sales is having done it. We're committed to paying aggressive commissions (way more than you currently are on) for QUALITY revenue.

Requirements

• You've sold B2B technical solutions ideally to a VP of Sales, Revenue, Operations, or CX (B2C experience is NOT applicable, inbound only transactional experience is NOT applicable)

• You've sold minimum committed annual contracts of $100K (insertion order based contracts DO NOT count)

• You have at least 2 years of quota carrying closing of annual COMMITTED contracts. The ACV can be smaller to start as you've progressed in developing your SalesIQ.

• You close deals every month

• NYC based only, in-person at our Union Square office

Perks & Benefits

• Health & wellness: 100% employer-paid insurance premiums for employees with options to add family members at low cost

• Flexible PTO

• Seed-stage equity grant

• 401(k) with employer match: 100% match on the first 3% of pay, 50% on the next 2%

• Company-paid life insurance, short-term and long-term disability

Reach out to ethan@voiceops.com if this sounds like your kind of role.

Company Mission

Our mission is to give every company superhuman abilities to serve their customers.

The most important thing happening inside any B2C company (insurance, financial services, etc.) is the conversation between the business and the customer. Millions of them, every day. These calls contain more signal about what’s working, what’s broken, and what to do next than any dashboard, CRM, or data warehouse ever will. And yet companies rarely hear more than 1% of them.

Voiceops turns those conversations into the intelligence layer for B2C revenue. Our platform listens to millions of calls, learns what good looks like, and builds a living model of how a business actually sells to and serves its customers. As companies automate their revenue functions with AI agents, those agents will need context, taste, and institutional knowledge to do their jobs well. We’re building the brain they plug into, whether that’s inside our platform or through open integrations like MCP.

Eight people today, twenty by year’s end. Multi-billion dollar clients and a product that’s working. We’ve raised $12M in seed funding from top-tier investors. We’re hiring across technical and customer-facing roles.

Location

This role requires 5 days per week office attendance in our beautiful Union Square HQ which is located in New York City, NY.

The role

Voiceops helps enterprise operations teams use AI to transform how they run their business. We landed multi-billion dollar clients and grew 13x with zero marketing. The proof is there. What's missing is a person who can make sure the right people find it.

You'll be the first dedicated marketer at the company. That means broad scope, direct access to the CEO/Founder, and real ownership over how Voiceops shows up in the world. The strategy, the story, and the community are yours to build.

Core mission of this founding role includes:

• Build the community. Identify and earn the attention of enterprise executives leading AI transformation at their companies. Run events, webinars, and dinners that give those people a reason to gather. Work warm referral paths through existing customers instead of relying on cold channels.

• Tell the story. Own the Voiceops brand voice across LinkedIn, the company website, and the CEO's personal presence. Translate a genuinely sophisticated product into content that makes buyers feel urgency. Arm the sales team with materials that do the same.

• Expand the footprint. Build visibility in the channels where enterprise buyers are actually discovering vendors: AI search, technical peer communities, dark social. Test new partnership channels. Move fast on what works.

You'd excel in this role if:

• You've spent the last several years in enterprise SaaS and you know what organic brand growth actually looks like at a company most people haven't heard of yet.

• You have demonstrated experience of building a brand that is in Pre-Seed or Seed Stage of growth (often less than 20 people total)

• You're genuinely energized by being in the room, whether that's a conference floor, a customer dinner, or a webinar with 200 people. Relationships are how you work, not a tactic you deploy when the ads stop performing.

• You can write clearly and compellingly about complex technical subjects. You know how to make an enterprise buyer feel smart for paying attention.

• You thrive when the playbook doesn't exist yet and are excited to work directly with a founder. You'd rather build something from scratch than optimize something someone else already built.

Perks & Benefits

• Annual Salary range: $150,000 - $180,000 based on experience and education

• Health & wellness: 100% employer-paid insurance premiums for employees with options to add qualifying family members at a low cost

• Flexible Paid Time Off: Unlimited PTO to support work life balance

• Seed-Stage Equity Grant: Get in early and share in the upside as we scale

• 401(k) with Employer Match: Safe Harbor plan with 100% match on the first 3% of your pay and 50% on the next 2%. Contribute at least 5% to maximize your match.

• Life & Disability Coverage: Company-paid life insurance, short-term, and long-term disability.
  

What it Takes to Thrive at Voiceops

We hire for extreme curiosity, speed, and high ownership. It’s only through those values and traits that we built what we’ve built with a team of 8, and it’s the foundation of who we are.

• Curiosity means you learn fast, ask great questions, and build strong instincts quickly. You can sit down with a customer’s VP of Sales in the morning and an implementation lead in the afternoon and both feel like you deeply understand what they care about. Off calls, you’re constantly asking how we can improve: what’s driving churn risk, where we can deliver more value, how we can make our customers more successful.

• Speed means you bias toward action. You respond to customer emails and internal Slack messages in minutes, not hours. When you spot a risk or an opportunity, you act on it right away rather than letting it sit.

• Ownership means you take full responsibility for outcomes. When a customer isn’t seeing value, you don’t wait for someone else to fix it. You figure out what’s going wrong and you drive the solution, even when there are dependencies that feel outside your control. The people who thrive here hold themselves to a higher standard than anyone else would hold them to.

Voiceops is an equal opportunity employer. We do not discriminate based on race, gender, sexual orientation, religion, age, disability, or any protected status. Within the displayed salary range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need and market demands. The compensation range is subject to change and may be modified in the future.

Chief Technology Officer

Comp: $300K base + meaningful equity Location: NYC, in-person (Union Square)

Company

Voiceops analyzes millions of sales calls and turns them into structured intelligence that agents and systems operate on. $12M raised, seed-stage company. Customers include Motorola, Kin Insurance, and Capella University. Eight people today, twenty by year-end.

The Technical Problem

Voice data is messy, unstructured, and massive. A single client of ours can generate millions of calls per year across dozens of product lines, geographies, and agent populations. Extracting reliable structure from that data, structure accurate enough to run production workflows on, requires multi-level agent systems that discover schemas, validate extractions, identify statistical patterns, and trigger downstream actions, all autonomously.

What you'd own:

• Architecture. Multi-layer agent systems that autonomously discover structure in raw conversation data, then orchestrate downstream agents to act on it. This is systems design at a level that no other company in our space is operating at.

• Frontier. AI is moving so fast. Our non-technical users are building their own tools with Claude Code! The architecture has to evolve at this space. You will be responsible for keeping the system at the edge of what's possible, beyond what our clients can dream of: new inference strategies, new model capabilities, new ways to get 10x more out of the same team.

• Scale. We process millions of calls. The pipeline has to be fast, reliable, and cost-efficient. You'd own the infrastructure decisions that make that work.

• Team. We're scaling from three core engineers today to six to ten. You'd recruit top talent, set the technical culture, and make Voiceops a place the best engineers want to be.

Why This Role Exists

The CEO/founder is running engineering today. As we grow, we need someone to own this so the CEO can focus on hiring, go-to-market, and customers.

This role is working directly with the CEO on an ambitious product vision and bringing it to life as quickly as possible, keeping our platform and our clients at the frontier of what's possible with AI, and building a world-class engineering team around it.

You'll sit next to the founder and work together on product decisions as a true technical peer. You'll have full autonomy over architecture, tooling, hiring, and process. We're coming off a fresh fundraise and this is where we're investing our capital, because engineering velocity is the most important leverage point for the company right now.

What We're Looking For

Someone who has gotten incredibly good technically and is ready to take on the next level of responsibility. Maybe you were a founding engineer, a staff engineer, or a principal engineer and you're ready to step into a leadership role where you own both the technical direction and the team building around it.

Specifically:

• Deep experience building data-intensive backend systems

• Hands-on with modern AI infrastructure (LLMs, agent frameworks, inference optimization)

• A track record of earning deep respect within engineering organizations

• Comfort operating at the frontier of AI tooling while maintaining production reliability

• Strong opinions on architecture and process, held loosely when the data says otherwise

What It Takes to Thrive at Voiceops

We hire for curiosity, speed, ownership, intelligence, and kindness. We want someone who wants to lean in with the founder and have real ownership at an early-stage company where the work you do will determine the trajectory of the business. If that sounds exciting, reach out.

Perks & Benefits

• Health & wellness: 100% employer-paid insurance premiums for employees with options to add family members at low cost

• Flexible PTO

• Seed-stage equity grant

• 401(k) with employer match: 100% match on the first 3% of pay, 50% on the next 2%

• Company-paid life insurance, short-term and long-term disability

Reach out to ethan@voiceops.com if this sounds like your kind of problem.