Make call center coaching your enrollment superpower
Coaching enablement will transform your admissions team and drive higher performance, greater efficiency, and incredible student experiences.
It's one of the best tech roll-outs I've been involved with, and every member of the team is top notch! Additionally, as we roll this out to our campuses, I see it making a significant impact on our entire coaching method, increasing feedback, and delivering a better student experience.
Regional Director of Admissions @ Unitek Learning
Exceed enrollment goals by making
every team member a top performer
VoiceOps is the first and only coaching enablement software that helps you turn data into measurable outcomes for your enrollment teams on the phone. With better coaching, application rates increase, team ramp time and attrition go down, and you give students an incredible experience with every conversation.
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The Benefits of Behavior-Based Coaching
Enabling a better coaching strategy can improve two key relationships that directly impact your team, your students, and your ROI. Get the specifics in this free report.
INCREASE ENROLLMENT RATES
VoiceOps tracks adherence to key behaviors and highlights opportunities for coaching and improvement across your team.
DELIVER MORE COACHING, 10X FASTER
Accelerate your training process by reviewing highly accurate call transcripts and providing feedback in just seconds. Never waste time listening to call recordings again.
REDUCE ATTRITION AND INCREASE SPEED TO PROFICIENCY
Partner with VoiceOps to design and execute a world-class coaching strategy that leads to quicker ramp times, higher performance, happier reps, and reduced turnover.