Secret Sauce: How the Behavior Change Cycle Will Improve Call Center Sales Success
Fill out the form to access the eBook for free.
Companies invest millions each year to optimize their call center sales processes and results, yet research shows that sales representatives are not actually doing the basic behaviors defined by the carefully crafted workflows. This fundamental issue with sales execution and behavior adherence led VoiceOps to create the Behavior Change Cycle, a methodology you can implement at your call center to drive meaningful, fast, and enduring increases in adherence to your sales process across your sales floor.
Download the report now to dive into 5 key steps and learn how you can get started with the Behavior Change Cycle.
Get call coaching news and resources from VoiceOps
We'll send you periodic emails about coaching call center teams for better performance